{"id":103760,"date":"2025-02-27T09:36:47","date_gmt":"2025-02-27T08:36:47","guid":{"rendered":"https:\/\/www.hkkgroup.pl\/positive-customer-experience-needs-efficient-warehouse-logistics\/"},"modified":"2026-04-02T13:15:03","modified_gmt":"2026-04-02T11:15:03","slug":"positive-customer-experience-needs-efficient-warehouse-logistics","status":"publish","type":"post","link":"https:\/\/www.hkkgroup.pl\/en\/positive-customer-experience-needs-efficient-warehouse-logistics\/","title":{"rendered":"Positive Customer Experience Needs Efficient Warehouse Logistics"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"103760\" class=\"elementor elementor-103760 elementor-103715\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2f6d10 e-flex e-con-boxed e-con e-parent\" data-id=\"e2f6d10\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ca2b3ee elementor-widget elementor-widget-text-editor\" data-id=\"ca2b3ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Shortcuts<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e652ac elementor-widget elementor-widget-spacer\" data-id=\"4e652ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6c8c66 elementor-widget elementor-widget-text-editor\" data-id=\"b6c8c66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><a href=\"#Logistyczne_trendy_w_obszarze_Customer_Experience\">Logistics trends in Customer Experience<\/a><\/li><li><a href=\"#Kluczowe_wska%C5%BAniki_kt%C3%B3re_poprawi_dobrze_dzia%C5%82aj%C4%85ca_logistyka\">Key indicators that well-performing logistics will improve<\/a><\/li><li><a href=\"#Wdro%C5%BCenie_systemu_WMS_i_integracja_kana%C5%82%C3%B3w_sprzeda%C5%BCy\">Implementation of WMS and integration of sales channels<\/a><\/li><li><a href=\"#Korzy%C5%9Bci_z_wdro%C5%BCenia_WMS_customer_journey_optmalizacja_operacji_i_zr%C3%B3wnowa%C5%BCony_rozw%C3%B3j\">Benefits of WMS implementation &#8211; customer journey, optimization of operations and sustainability<\/a><\/li><li><a href=\"#Sam_system_WMS_nie_wystarczy_potrzebujesz_urz%C4%85dze%C5%84_auto_ID\">WMS alone is not enough, you need auto ID devices<\/a><\/li><li><a href=\"#Najwa%C5%BCniejsze_informacje\">Highlights<\/a><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e275308 e-flex e-con-boxed e-con e-parent\" data-id=\"e275308\" data-element_type=\"container\" data-e-type=\"container\" id=\"Logistyczne_trendy_w_obszarze_Customer_Experience\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f491be0 e-con-full e-flex e-con e-child\" data-id=\"f491be0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6c70d2f elementor-widget elementor-widget-image\" data-id=\"6c70d2f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/elementor\/thumbs\/returns-ecommerce-qvxj2a0s9bsd7hqvl3s2v38jkbzgf3nuqawox2r56g.jpg\" title=\"Returns in e-commerce\" alt=\"Woman holding a piece of paper with a cut-out recycling symbol against a blurry cityscape background\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2734c37 e-con-full e-flex e-con e-child\" data-id=\"2734c37\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ffc50c elementor-widget elementor-widget-heading\" data-id=\"2ffc50c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Logistics trends in Customer Experience<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-471b6c9 elementor-widget elementor-widget-text-editor\" data-id=\"471b6c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In the past year, research organizations, press and industry portals have assessed Customer Experience trends for the next few years. <b>Among the most important of these from a logistics perspective<\/b> were:<\/p><ul><li><b>Integrate multiple sales channels<\/b> to create a cohesive sales organization.<\/li><li>A proactive approach to supporting the customer throughout the purchasing process.<\/li><li>Emphasize the importance of <b>sustainability<\/b> in the purchasing process.<\/li><li>Focus on the so-called <b>Customer Journey<\/b>, i.e. the complete process of sales and use of the purchased product by the customer<\/li><\/ul><p>These elements are, of course, only part of a larger set that affects the subjective feelings of consumers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8d11566 e-flex e-con-boxed e-con e-parent\" data-id=\"8d11566\" data-element_type=\"container\" data-e-type=\"container\" id=\"Kluczowe_wska\u017aniki_kt\u00f3re_poprawi_dobrze_dzia\u0142aj\u0105ca_logistyka\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7c40f41 e-con-full e-flex e-con e-child\" data-id=\"7c40f41\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-35a3c98 elementor-widget elementor-widget-image\" data-id=\"35a3c98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/elementor\/thumbs\/kurierzy-qo57qc6u1ks5gkue58j7sgh6fvla47q8v4wgxqhqpc.jpg\" title=\"Couriers packing parcels into a bus\" alt=\"Couriers packing parcels into a bus\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ccd4450 e-con-full e-flex e-con e-child\" data-id=\"ccd4450\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-50ac355 elementor-widget elementor-widget-heading\" data-id=\"50ac355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key indicators that well-performing logistics will improve<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5015fd9 elementor-widget elementor-widget-text-editor\" data-id=\"5015fd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>When analyzing the impact of logistics on the shopping experience, let&#8217;s start with the end result, i.e. measurable indicators that <b>logistics can significantly improve<\/b>. These include, in particular:<\/p><ul><li>Improving delivery time and completeness.<\/li><li>The ability to track the fate of an order in real time.<\/li><li>Integration of <a href=\"https:\/\/www.hkkgroup.pl\/en\/reduce-shipping-costs-e-commerce\/\">delivery logistics<\/a> (courier delivery logistics) into the purchasing process.<\/li><li>Streamlining the <a href=\"https:\/\/www.hkkgroup.pl\/en\/returns-logistics-the-key-to-sustainable-and-efficient-e-commerce\/\">return logistics process .<\/a><\/li><li>Provide access to data to improve customer support and communication.<\/li><\/ul><p>How to improve the indicators mentioned above?<strong> First of all, you should start by implementing or increasing the efficiency of <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/warehouse-management-system-wms\/\">your WMS<\/a><\/strong> (Warehouse Management System).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e09871e e-flex e-con-boxed e-con e-parent\" data-id=\"e09871e\" data-element_type=\"container\" data-e-type=\"container\" id=\"Wdro\u017cenie_systemu_WMS_i_integracja_kana\u0142\u00f3w_sprzeda\u017cy\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-658ac64 e-con-full e-flex e-con e-child\" data-id=\"658ac64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3169076 elementor-widget elementor-widget-image\" data-id=\"3169076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/elementor\/thumbs\/system-wms-e-commerce-quwrvvvzwrayv11o3at1kec7gmjxu1t97zfhulutps.jpg\" title=\"Warehouse wms system for e-commerce\" alt=\"Laptop in a warehouse with an online store displayed in the background racks and people talking\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92525b8 e-con-full e-flex e-con e-child\" data-id=\"92525b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6255138 elementor-widget elementor-widget-heading\" data-id=\"6255138\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Implementation of WMS and integration of sales channels<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51d3b94 elementor-widget elementor-widget-text-editor\" data-id=\"51d3b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The WMS class system <strong>integrates all sales channels,<\/strong> managing inventory in distribution centers, e-commerce warehouses and traditional stores.<\/p><p>The WMS software we offer allows easy synchronization with <a href=\"https:\/\/www.hkkgroup.pl\/en\/how-does-a-wms-warehouse-system-support-the-e-commerce-industry\/\">e-commerce platforms<\/a> (including Allegro, Shopper, Shopify), ensuring <strong>exchange of data on customers, orders, payment statuses and stock levels.<\/strong> This makes the order preparation process and order <a href=\"https:\/\/www.hkkgroup.pl\/en\/wms-means-faster-and-more-accurate-picking-of-customer-orders\/\">picking<\/a> faster and error-free.<\/p><p><strong>The WMS also supports customer service in the purchasing process.<\/strong>  It allows to inform about the availability of goods, delivery dates and automatic notification of changes in the status of shipments. In addition, integration with the sales system streamlines return procedures, making them faster and more intuitive.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-626a0fa e-flex e-con-boxed e-con e-parent\" data-id=\"626a0fa\" data-element_type=\"container\" data-e-type=\"container\" id=\"Korzy\u015bci_z_wdro\u017cenia_WMS_wsparcie_klienta_optmalizacja_operacji_i_zr\u00f3wnowa\u017cony_rozw\u00f3j\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1eb3607 e-con-full e-flex e-con e-child\" data-id=\"1eb3607\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a92940 elementor-widget elementor-widget-image\" data-id=\"7a92940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1152\" height=\"1536\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-7-1-1152x1536.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-98641\" alt=\"Makana warehouse - scanning barcode of assigned storage space\" srcset=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-7-1-1152x1536.jpg 1152w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-7-1-225x300.jpg 225w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-7-1-768x1024.jpg 768w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-7-1.jpg 1200w\" sizes=\"(max-width: 1152px) 100vw, 1152px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-230ab08 e-con-full e-flex e-con e-child\" data-id=\"230ab08\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-13493c9 elementor-widget elementor-widget-heading\" data-id=\"13493c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits of WMS implementation - customer journey, optimization of operations and sustainability<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2bef7e3 elementor-widget elementor-widget-text-editor\" data-id=\"2bef7e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The WMS supports a comprehensive approach to the buying process by raising the rating of the so-called <strong>Customer Journey<\/strong>.  <\/p><p>Thanks to the use of the system, it is possible not only to increase the speed of deliveries and minimize mistakes to almost zero, but also to introduce the possibility of return advices, track the progress of orders, reliably view stock levels, or influence the selection of the most favorable form of delivery.<\/p><p>A properly implemented warehouse management system is also an <strong>impact on sustainability goals<\/strong>. Working with a WMS reduces the number of paper documents generated in the traditional way, which gives a real opportunity to switch to paperless circulation. <\/p><p>Optimization of logistics processes furthermore increases the efficiency of operations by consuming less resources during warehouse tasks. <strong>It increases storage efficiency<\/strong>, so we can store more in less space, and it also ultimately ensures the environmental efficiency of shipping packages.<\/p><p>Based on <a href=\"https:\/\/www.hkkgroup.pl\/en\/cubiscan-dimensioning-boosts-profits\/\">volumetric data<\/a>, our WMS selects <a href=\"https:\/\/www.hkkgroup.pl\/en\/dimensioning-for-logistics-why-use-cubiscan-solutions\/\">the optimal packaging for each shipment.<\/a> With such functionality, it is possible not only to minimize the amount of material used in the packaging process, but also to reduce the cost of the shipment itself and the environmental impact associated with the delivery process.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e48824b elementor-widget elementor-widget-spacer\" data-id=\"e48824b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a41fa1 icon-vertical-align-center elementor-hidden-mobile content-align-left icon-box-vertical-align-top icon-position-left elementor-invisible elementor-widget elementor-widget-the7_icon_box_grid_widget\" data-id=\"6a41fa1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;bounceIn&quot;}\" data-widget_type=\"the7_icon_box_grid_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"the7-box-grid-wrapper the7-elementor-widget loading-effect-none the7_icon_box_grid_widget-6a41fa1\">\t\t\t<div class=\"dt-css-grid\">\n\t\t\t\t\t\t\t\t\t<div class=\"wf-cell shown\">\n\t\t\t\t\t\t<div class=\"the7-icon-box-grid\">\t\t\t\t\t\t\t<div class=\"box-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-icon-div\" href=\"https:\/\/www.hkkgroup.pl\/en\/case-studies\/implementation-of-a-wms-system-at-makana-sp-z-o-o\/\" aria-label=\"See case study\">\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"the7bootstrap- the7-bootstrap-check2-circle\"><\/i>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-heading\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.hkkgroup.pl\/en\/case-studies\/implementation-of-a-wms-system-at-makana-sp-z-o-o\/\" aria-label=\"See case study\">\t\t\t\t\t\t\t\t\t\t\t\tSee case study\t\t\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-description\">Implementation of a WMS system at logistics operator Makana Sp. z o.o.<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3218ba2 e-flex e-con-boxed e-con e-parent\" data-id=\"3218ba2\" data-element_type=\"container\" data-e-type=\"container\" id=\"Sam_system_WMS_nie_wystarczy_potrzebujesz_urz\u0105dze\u0144_auto_ID\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c3b6b3a e-con-full e-flex e-con e-child\" data-id=\"c3b6b3a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7963b36 elementor-widget elementor-widget-image\" data-id=\"7963b36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1536\" height=\"1152\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1-1536x1152.jpg\" class=\"attachment-1536x1536 size-1536x1536 wp-image-98665\" alt=\"Makana warehouse - employee operates Honeywell mobile computer\" srcset=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1-1536x1152.jpg 1536w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1-300x225.jpg 300w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1-1024x768.jpg 1024w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1-768x576.jpg 768w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2024\/07\/System-WMS-HKK-GROUP-MAKANA-19-1.jpg 1600w\" sizes=\"(max-width: 1536px) 100vw, 1536px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bd25daf e-con-full e-flex e-con e-child\" data-id=\"bd25daf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcb9f88 elementor-widget elementor-widget-heading\" data-id=\"fcb9f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">WMS alone is not enough, you need auto ID devices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48056a1 elementor-widget elementor-widget-text-editor\" data-id=\"48056a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>What should be done to ensure that the WMS system influences the perception of the organization using it by its customers? You need to ensure that the functions outlined above are performed in the <strong>best possible way<\/strong>, including by using devices such as: <\/p><ul><li><a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/cubiscan-dimensioning-devices\/\">Cubiscan dimensioning systems<\/a><\/li><li><a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/logistics-and-manufacturing-automation\/\">automatic barcode readers<\/a><\/li><li><a href=\"https:\/\/www.hkkgroup.pl\/en\/manufacturing-of-the-future-machine-vision-mes-digital-twin-robotics-rfid\/\">machine vision reading systems<\/a><\/li><li><a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/print-and-apply\/\">Print&amp;Apply automatic labellers<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-009a3dc e-flex e-con-boxed e-con e-parent\" data-id=\"009a3dc\" data-element_type=\"container\" data-e-type=\"container\" id=\"Najwa\u017cniejsze_informacje\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87a37ce elementor-widget elementor-widget-heading\" data-id=\"87a37ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key information:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-224acf2 elementor-widget elementor-widget-spacer\" data-id=\"224acf2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b41e8a4 icon-position-mobile-left icon-vertical-align-center content-align-left icon-box-vertical-align-top icon-position-left elementor-widget elementor-widget-the7_icon_box_grid_widget\" data-id=\"b41e8a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"the7_icon_box_grid_widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"the7-box-grid-wrapper the7-elementor-widget loading-effect-none the7_icon_box_grid_widget-b41e8a4\">\t\t\t<div class=\"dt-css-grid\">\n\t\t\t\t\t\t\t\t\t<div class=\"wf-cell shown\">\n\t\t\t\t\t\t<div class=\"the7-icon-box-grid\">\t\t\t\t\t\t\t<div class=\"box-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-icon-div\" aria-label=\"Logistics as a key element of Customer Experience - Efficient logistics influences store perceptions, improving product availability, delivery time and convenience of the shopping process.\">\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"the7bootstrap- the7-bootstrap-check2\"><\/i>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"box-heading\">\n\t\t\t\t\t\t\t\t\t\t\t<a aria-label=\"Logistics as a key element of Customer Experience - Efficient logistics influences store perceptions, improving product availability, delivery time and convenience of the shopping process.\">\t\t\t\t\t\t\t\t\t\t\t\tLogistics as a key element of Customer Experience - Efficient logistics influences store perceptions, improving product availability, delivery time and convenience of the shopping process.\t\t\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"wf-cell shown\">\n\t\t\t\t\t\t<div class=\"the7-icon-box-grid\">\t\t\t\t\t\t\t<div class=\"box-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-icon-div\" aria-label=\"Sales channel integration and process automation - Modern systems such as WMS synchronize inventory and improve order management, resulting in better customer service.\">\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"the7bootstrap- the7-bootstrap-check2\"><\/i>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"box-heading\">\n\t\t\t\t\t\t\t\t\t\t\t<a aria-label=\"Sales channel integration and process automation - Modern systems such as WMS synchronize inventory and improve order management, resulting in better customer service.\">\t\t\t\t\t\t\t\t\t\t\t\tSales channel integration and process automation - Modern systems such as WMS synchronize inventory and improve order management, resulting in better customer service.\t\t\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"wf-cell shown\">\n\t\t\t\t\t\t<div class=\"the7-icon-box-grid\">\t\t\t\t\t\t\t<div class=\"box-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-icon-div\" aria-label=\"Sustainability and cost optimization - Automation and intelligent resource management reduce waste, reduce paper consumption and make efficient use of storage space.\">\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"the7bootstrap- the7-bootstrap-check2\"><\/i>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"box-heading\">\n\t\t\t\t\t\t\t\t\t\t\t<a aria-label=\"Sustainability and cost optimization - Automation and intelligent resource management reduce waste, reduce paper consumption and make efficient use of storage space.\">\t\t\t\t\t\t\t\t\t\t\t\tSustainability and cost optimization - Automation and intelligent resource management reduce waste, reduce paper consumption and make efficient use of storage space.\t\t\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"wf-cell shown\">\n\t\t\t\t\t\t<div class=\"the7-icon-box-grid\">\t\t\t\t\t\t\t<div class=\"box-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-icon-div\" aria-label=\"Auto ID technologies to support logistics - Devices such as dimensioning systems, automatic code readers and labelers increase the precision and efficiency of logistics processes, which directly affects customer satisfaction.\">\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-icon\">\n\t\t\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"the7bootstrap- the7-bootstrap-check2\"><\/i>\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"box-content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h4 class=\"box-heading\">\n\t\t\t\t\t\t\t\t\t\t\t<a aria-label=\"Auto ID technologies to support logistics - Devices such as dimensioning systems, automatic code readers and labelers increase the precision and efficiency of logistics processes, which directly affects customer satisfaction.\">\t\t\t\t\t\t\t\t\t\t\t\tAuto ID technologies to support logistics - Devices such as dimensioning systems, automatic code readers and labelers increase the precision and efficiency of logistics processes, which directly affects customer satisfaction.\t\t\t\t\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t\t\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Experience refers to the set of customer experiences throughout the purchasing process. The evaluation of the purchase consists of a number of factors, at the center of which is, of course, the product itself. An important one is its availability, price, the way it is packaged, or the sheer ease of making a purchase. To be successful here, efficient and modern logistics are necessary.   <\/p>\n","protected":false},"author":2,"featured_media":103756,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[252],"tags":[269],"class_list":["post-103760","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-advice","tag-warehouse-management-system-wms"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/posts\/103760","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/comments?post=103760"}],"version-history":[{"count":8,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/posts\/103760\/revisions"}],"predecessor-version":[{"id":111779,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/posts\/103760\/revisions\/111779"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/media\/103756"}],"wp:attachment":[{"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/media?parent=103760"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/categories?post=103760"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.hkkgroup.pl\/en\/wp-json\/wp\/v2\/tags?post=103760"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}