{"id":107135,"date":"2025-05-16T13:07:05","date_gmt":"2025-05-16T11:07:05","guid":{"rendered":"https:\/\/www.hkkgroup.pl\/auto-id-device-service-now-backed-by-rma-system\/"},"modified":"2025-07-22T14:58:40","modified_gmt":"2025-07-22T12:58:40","slug":"auto-id-device-service-now-backed-by-rma-system","status":"publish","type":"post","link":"https:\/\/www.hkkgroup.pl\/en\/auto-id-device-service-now-backed-by-rma-system\/","title":{"rendered":"Auto ID device service &#8211; now backed by RMA system"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"107135\" class=\"elementor elementor-107135 elementor-105507\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7d75b47 e-flex e-con-boxed e-con e-parent\" data-id=\"7d75b47\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-a9ad354 e-con-full e-flex e-con e-child\" data-id=\"a9ad354\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc56301 elementor-widget elementor-widget-image\" data-id=\"dc56301\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"740\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-1024x740.jpg\" class=\"attachment-large size-large wp-image-105511\" alt=\"System RMA w HKK Group - widok laptopa z dzia\u0142aj\u0105cym systemem\" srcset=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-1024x740.jpg 1024w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-300x217.jpg 300w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-768x555.jpg 768w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-1536x1111.jpg 1536w, https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/2025\/05\/System-RMA-w-HKK-Group-2048x1481.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b89d49 e-con-full e-flex e-con e-child\" data-id=\"3b89d49\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b47e86a elementor-widget elementor-widget-heading\" data-id=\"b47e86a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">RMA system - comprehensive management of service requests<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d46e04b elementor-widget elementor-widget-text-editor\" data-id=\"d46e04b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"\" data-start=\"310\" data-end=\"630\">We launched <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/auto-equipment-service\/\"><strong>RMA system<\/strong><\/a> (Return Merchandise Authorization), which <strong>facilitates the submission and handling of service requests.<\/strong> This practical tool allows our customers to <strong>quickly report a malfunction online<\/strong>, as well as track the progress of the repair in real time &#8211; from the time of the request to the receipt of the equipment.<\/p><p class=\"\" data-start=\"632\" data-end=\"906\">The system automatically assigns requests to the appropriate specialists, which allows efficient organization of work and reduces response time. Customers thus gain not only greater transparency in the entire process, but also the convenience of reducing paperwork to a minimum. <\/p><p class=\"\" data-start=\"908\" data-end=\"1069\"><strong>We encourage you to use the new platform<\/strong> &#8211; it&#8217;s a solution that is in line with the standards of modern service, which focuses on simplicity and efficiency.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-971732f e-flex e-con-boxed e-con e-parent\" data-id=\"971732f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-78d0dfe e-con-full e-flex e-con e-child\" data-id=\"78d0dfe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a4082a9 elementor-widget elementor-widget-image\" data-id=\"a4082a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.hkkgroup.pl\/wp-content\/uploads\/elementor\/thumbs\/Serwis-auto-ID-qk8i31c8636zglq58t3n4v0a5krlpa124trz1261xo.jpg\" title=\"Auto ID Service\" alt=\"Photo of auto ID service worker\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-034e7db e-con-full e-flex e-con e-child\" data-id=\"034e7db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-28cc7f1 elementor-widget elementor-widget-heading\" data-id=\"28cc7f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Competence, speed and quality - this is our Auto ID service  <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84691f5 elementor-widget elementor-widget-text-editor\" data-id=\"84691f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We offer authorized service of <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/label-printers-and-applicators\/\">label printers<\/a> and <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer-category\/devices\/\">automatic identification equipment<\/a> 7\/24 under packages and service contracts. Our offerings include. Zebra brand equipment service, CAB printer service, Zebra <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/terminals-data-collectors\/\">terminal<\/a> service, Zebra <a href=\"https:\/\/www.hkkgroup.pl\/oferta\/czytnik-kodow-kreskowych\/\">scanner<\/a> service, <a href=\"https:\/\/www.hkkgroup.pl\/en\/offer\/barcode-validators\/\">barcode verifier<\/a> service.<\/p><p>We use a dedicated diagnostic tool and an adequate number of spare parts, which allows us to diagnose the damage and perform the repair in our service center, the fastest on the market.<\/p><p><a href=\"https:\/\/www.hkkgroup.pl\/en\/about-us\/\">Our goal<\/a> is to prevent downtime and ensure the continuous operation of your company&#8217;s equipment, which directly translates into measurable savings. We work with customers in a wide range of industries and scales of operation, from manufacturing plants to small distribution centers, offering tailor-made service contracts &#8211; 2, 3 or 5 years in a variety of price options and corresponding degrees of protection. <\/p><p>Extended service care significantly reduces repair time and includes, among other things. Replacement of depleted or damaged components with brand new ones and software updates.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>We&#8217;re making service easy. From now on, you can submit all requests to HKK Group online &#8211; quickly, conveniently, and with the ability to track the status of repairs. <\/p>\n","protected":false},"author":3,"featured_media":105470,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[251],"tags":[379,391],"class_list":["post-107135","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-hkk-en","tag-mobile-terminal"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"HKK Group&#039;s new RMA system - online service requests, faster and more convenient. 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