Auto ID equipment service
We offer authorized service of label printers and automatic identification equipment 7/24 under packages and service contracts. Our offerings include. Zebra brand equipment service, CAB printer service, Zebra terminal service, Zebra scanner service, barcode verifier service.
Reduce downtime, trust the professionals.
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Continuity and stability of the supply chain
Auto ID devices such as label printers, barcode verifiers, mobile terminals or code scanners are used every step of the way in the logistics, courier, retail or manufacturing industries.
Continuity of operations and stability of the supply chain are of strategic importance here. That’s why it’s so important that the equipment used works without fail, being replaced expressly if necessary.
Together with our experienced engineers, we offer comprehensive, professional and timely service for Auto ID devices from brands such as Zebra, CAB, Toshiba (TEC), Honeywell, Motorola, Datalogic, Axicon, Rea and Intermec.
We use a dedicated diagnostic tool and an adequate number of spare parts, which allows us to diagnose the damage and perform the repair in our service center, the fastest on the market.
Our goal is to prevent downtime and ensure the continuous operation of your company’s equipment, which directly translates into measurable savings. We work with customers in a variety of industries and scales of operation, from manufacturing plants to small distribution centers, offering tailor-made service contracts.
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What kind of equipment do we service?
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What is the implementation of the application?
Report service for your device
Submit your device for service in a few easy steps! Just fill out the form and we will take care of the rest – from diagnosis to repair.
We will soon make available a system for handling service requests, which will enable even faster and more convenient use of our services. Information about the launch of the system will appear soon, and in the meantime we invite you to use the form.
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Service packages for AutoID devices
After the sale of the equipment, we guarantee assistance in case of wear and tear or possible damage that may occur during daily use of the equipment.
When choosing a brand of equipment, buyers should take into account not only the price, the conditions in which the equipment will be operated, its durability, resilience and technical parameters, but also the availability of service that can guarantee proper technical care and after-sales support.
When parts wear out or break down, when users inadvertently drop or damage equipment, or when dirt, dust and debris get inside, which is a common affliction of label printers. If the equipment does not work properly, for the user it can mean downtime and costly repairs.
As part of service packages or a tailored service contract, we will take care of our customers’ equipment and help ensure its full efficiency and reduce downtime.
We offer several years of manufacturers' service packages - 2, 3 or 5 years in various price options and corresponding degrees of protection.
Extended service care significantly reduces repair time and includes, among other things. Replacement of depleted or damaged components with brand new ones and software updates.
In addition, we offer individual service contracts that provide periodic, regular inspection and maintenance of equipment. As a result, the cost of operating equipment is reduced, the risk of production downtime is reduced. In addition, the customer is guaranteed a quick fix for a sudden equipment failure and is able to budget in advance for the maintenance of equipment designed for labeling, label printing and code identification and verification.
HKK Group mobile service. In 24H in any place in Poland
In a dynamic business environment, every moment is precious. Equipment failure can lead to delays, financial losses and dissatisfied customers.
Our mobile service is an ideal solution for companies that need instant technical support without shipping equipment.
Experienced specialists will come directly to your company to quickly and effectively restore the efficiency of your equipment. Availability of service engineers enables immediate response to requests.
During the visit, we not only repair current faults, but also perform comprehensive diagnostics and maintenance of the equipment. In this way, we prevent future problems, increasing equipment reliability and durability.
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We are at your service
Andrzej Jankowski
Head of Technical and Service Department
