The decision was made to implement the JDA Warehouse Management solution from an omnichannel angle. It supported the operations of the main distribution center for a chain of 62 large-format stores in Poland and the Leroy Merlin sales network in Ukraine and Romania.
The project encompassed 3 basic phases corresponding to Leroy Merlin's main distribution channels: e-commerce, cross-docking (i.e., picking transshipment, which involves handling and shipping goods to the customer directly after delivery to the warehouse, without storage) and stock (warehousing).
The fruits of the implementation include 24 storage strategies, 4 strategies for automatic allocation of goods to orders, 33 independent mechanisms for creating picking lists, several strategies for automatic replenishment of picking locations, and more than a dozen inventory strategies. The use of JDA WMS overcame the biggest barrier of omnichannel - the automation of warehouse flow processes and the growing stream of returns. From there, it's a straight road to "me-commerce" - full integration of channels and modern service offerings that put the customer at the center.