Key information:
The power of statuses, how to reserve goods under customers' baskets?
E-commerce is growing with unprecedented speed, and it is becoming increasingly expensive to acquire customers in an increasingly demanding market.
It has already become standard today to ship goods at most the next business day after an order is placed. However, we are all familiar with stores offering same-day shipment (e.g., for an order placed by 3 p.m.).
What can you do to be able to achieve such an effect in your store?
First of all , let’s start by building an interface between the WMS and the sales management system of the online store already at the stage of customer-store interaction (that is, even before the order is placed).
Adding a product to the shopping cart should be the same as setting up a temporary reservation for the commodity. The status of pre-allocation of goods under the customer’s order in the WMS system will ensure that a given unit of it cannot be sold to anyone else and will speed up the entire picking process after finalizing the order.
A close connection between the WMS and the online store will also increase control over inventory that can be seen by a customer browsing the store’s website.
Picking, how to deal with a large number of highly varied orders?
Logistics support for an online store requires a dedicated form of picking process. In the reality that e-commerce brings , we have to deal with a very varied palette of orders.
A statistical order consists of few lines, is short, but it is very difficult to make it repeatable. The number of such orders is sometimes so large that traditional picking methods do not pass the test here.
It is for this reason that a solution created to serve the e-commerce sector is multi-order picking(click and see case study).
A WMS supporting this type of picking involves allowing goods belonging to different orders to be picked during a single pass by an operator in the warehouse. The orders then go to a dedicated compartment on the picking cart, where each compartment corresponds to a specific order. This type of picking supported by the warehouse system is much faster than other traditional methods of taking goods from shelves.
Product dimensioning - how to choose the most effective packaging?
A scourge among online stores is the use of cartons that are too large for real needs, which translates into shipping air or tons of filler. This happens very often due to a lack of proper assessment of the dimensions of products that go into stock and the use of too little custom packaging.
Proper determination of product dimensions is possible through the use of Cubiscan brand sizing equipment for logistics . Solutions of this type are integrated with the WMS system and operate in a highly automated manner .
Complete product data, that is, complete master data WMS, makes the warehouse system able to operate even more efficiently (the larger and more detailed the database, the better).
These efficiencies primarily have to do with optimal storage of goods (better use of warehouse space) and better matching of goods to shipping packages under the warehouse’s responsibility.
Logistics support for an online store requires a dedicated form of multi-order picking process. A WMS that supports picking of this type involves allowing goods belonging to different orders to be picked during a single pass by an operator in the warehouse.
Integration with courier systems is a way to make shipments even faster
And The Last but not least… a better customer experience of shopping in your store is inextricably linked to the shipping process , which should happen quickly, to the address indicated and in packaging that best represents your business.
To make this happen, it makes sense to connect your WMS with the courier system of the company that handles the transportation of your packages. WMS – Courier integration allows you to print self-adhesive labels, using label printers directly from your WMS, without having to generate waybills or other documents required by the customer.
We just know how.
In conclusion, if you want to grow your business in the retail sector, then you are definitely thinking about the Internet as your main sales channel.
If that’s the case, believe us (and we know our stuff, having implemented more than 100 WMS systems) – you NEED this type of tool.
There’s no harm in asking for a quote and talking about the details.
What we can offer will be competitively priced and tailored exactly to your needs.
We look forward to your email or phone call.
